Simply BLS respects your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use, store and protect your personal information when you visit our website, contact us, or book or attend training with us.

Last updated: September 2026

1. Who we are

Simply BLS is responsible for the personal information we collect and use in connection with our website, enquiries and training services.

If you have any questions about how we use your information, you can contact us at:

Simply BLS
Email: hello@simplybls.com
 

2. Information we may collect

Depending on how you interact with Simply BLS, we may collect:

• Your name
• Email address
• Telephone number
• Business or organisation name
• Billing and/or invoicing information
• Training booking information
• Information you provide when contacting us
• Information relating to your training attendance or certification
• Website usage and technical information, such as your IP address and browser type, where applicable

We only collect information that is reasonably necessary for the purposes described in this Privacy Notice.

Health information

We do not routinely require medical information to book or attend our training.

If you voluntarily provide information about a health condition, disability, allergy or other medical matter, we will only use that information where necessary.

Please do not provide medical information unless it is necessary for your enquiry, booking or participation in training.

3. How we collect your information

We may collect information when you:

• Submit an enquiry through our website
• Contact us by email or telephone
• Make a training booking
• Request information about our courses
• Attend a Simply BLS training course
• Complete a form provided by us
• Communicate with us through social media or other online platforms

We may also automatically collect limited technical information when you use our website, depending on the cookies and technologies used by the website.

4. How we use your information

We may use your personal information to:

• Respond to enquiries
• Arrange and administer training bookings
• Communicate with you about your booking or course
• Provide training and certification
• Maintain appropriate training records
• Process payments and invoices
• Provide customer support
• Meet legal, regulatory and insurance requirements
• Maintain the security of our website and services
• Improve our website and services
• Send marketing communications where we are legally permitted to do so and, where required, you have provided consent

5. Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Contract – where we need your information to provide a service you have booked or to take steps at your request before entering into a contract.

Legal obligation – where we need to process information to comply with a legal or regulatory requirement.

Legitimate interests – where processing is necessary for the reasonable running and administration of Simply BLS and does not override your rights and interests.

Consent – where you have specifically given us permission to use your information for a particular purpose, such as certain forms of marketing.

Where we rely on consent, you can withdraw your consent at any time.

6. Who we may share your information with

We will not sell your personal information.

Where necessary, we may share relevant information with trusted third parties who help us operate Simply BLS, such as:

• Payment providers
• Website and hosting providers
• Email or booking systems
• Accounting or bookkeeping providers
• Training or certification organisations, where required
• Professional advisers
• Insurers, where necessary
• Government, regulatory or law-enforcement bodies where we are legally required to do so

We only share information that is reasonably necessary for the relevant purpose.

7. How we protect your information

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. How long we keep your information

We only keep personal information for as long as we reasonably need it for the purposes for which it was collected, including where necessary to meet legal, accounting, insurance, regulatory or record-keeping requirements.

Different types of information may therefore be retained for different periods.

When information is no longer required, we will securely delete or dispose of it where appropriate.

9. Cookies

Our website may use cookies and similar technologies.

Some cookies may be necessary for the website to function correctly. Other cookies, such as analytics or advertising cookies, may require your consent.

You can manage your cookie preferences through our website's cookie settings, where available.

10. Your rights

Depending on the circumstances, you have rights under UK data protection law, including the right to:

• Ask for a copy of the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information in certain circumstances
• Ask us to restrict how we use your information in certain circumstances
• Object to certain types of processing
• Withdraw consent where we rely on consent
• Request certain information in a portable format where applicable

To exercise your rights, please contact us using the details above.

We may need to verify your identity before responding to a request.

11. Marketing

If you have agreed to receive marketing communications from us, you can unsubscribe at any time by contacting us or using the unsubscribe option included in our communications.

We will not use your personal information for direct marketing where doing so would breach applicable data protection or electronic marketing laws.

12. Third-party websites

Our website may contain links to other websites or services.

We are not responsible for the privacy practices or content of websites operated by third parties. We recommend checking their privacy notices before providing them with personal information.

13. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes to our services, technology or legal requirements.

The latest version will always be made available on our website.

14. Complaints

If you have concerns about how we have used your personal information, please contact Simply BLS first so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO).

Information about making a complaint can be found on the ICO website.

15. Contact us

If you have any questions about this Privacy Notice or how we handle your personal information, please contact:

Simply BLS
Email: hello@sinplybls.com

Privacy Notice last updated: September 2026